TERMS OF USE

Personal Information Protection Notice Core concept
We regard user information security as our top priority. During your use of our service, we promise to handle your personal information in a legal, proper, necessary and honest manner, and to protect this information through strict technical and management measures.

Information Processing Rules Explanation
1. Categories of collected information
2. Registration and authentication information: When you create an account, we will require you to provide basic identification information such as mobile phone number and email address.
3. Service usage records: This includes your search history, interaction content, frequency of function usage, duration of stay, and other behavioral data.
4. Device-related information: To adapt to different terminals, we will collect basic technical parameters such as device model, operating system version, and screen resolution.
5. Network environment information: This includes IP address, type of access network, and access time, among other basic network data.

Purpose and Basis for Processing
We process your information based on the following legal circumstances:
1. Required for the performance of the service agreement with you
2. In accordance with the requirements of relevant laws and regulations
3. With your explicit consent in specific circumstances
4. Necessary for protecting your or others’ life and property safety

Specific scenarios for information usage
Provide core services for you
1. Respond to your instructions and offer intelligent conversation services
2. Optimize the interaction experience based on your usage habits
3. Save your important settings and personalized configurations

Ensure the security and stability of services
1. Prevent and detect fraudulent activities
2. Monitor the system operation status and promptly resolve faults
3. Conduct necessary system maintenance and upgrades

Improve service quality
1. Conduct statistical analysis after anonymization processing
2. Optimize algorithm model based on group behavior characteristics
3. Carry out product satisfaction survey

How do we protect your information?
Technical security measures
1. Encrypt and store/transmit sensitive information
2. Establish a hierarchical access control system
3. Deploy a cybersecurity protection system and intrusion detection mechanism
4. Conduct regular security vulnerability scans and penetration tests

Management control measures
1. Provide strict confidentiality training to employees
2. Sign confidentiality agreements with third parties who have access to information
3. Establish a comprehensive emergency response mechanism for data security incidents
4. Conduct regular impact assessments on personal information protection

Your Rights Protection
Self-management rights
You can manage your information in the following ways:
1. Log in to your account to view and modify your personal information
2. Adjust your privacy preferences through the settings interface
3. Apply to export a copy of your personal information
4. Submit an account cancellation application when the conditions are met

Revoking consent and filing complaints
1. For information processed based on consent, you can revoke consent at any time
2. If you have objections to the information processing, you can raise them through the customer service channel
3. We will establish a dedicated complaint handling channel

Retention period of information
We only retain your personal information for the necessary period to achieve the processing purpose. In the following circumstances, we will delete or anonymize the information in accordance with the law:
1. The retention period has expired
2. The processing purpose has been achieved
3. You request to delete and do not violate legal requirements
4. The service has been terminated

Special Circumstances Explanation
Protection of Minors
We will not actively collect personal information of minors. If you are a minor under the age of 14, please use our services under the guidance of your legal guardian.
Explanation of Automated Decision-Making
Our services may contain personalized recommendations based on algorithms. If you believe that automated decisions have a significant impact on you, you can request manual review.
Emergency Contact Person
In the event of a security incident, to protect your or others’ important rights and interests, we may contact the emergency contact person you have designated when necessary.
Policy Update Mechanism
The modification of this notice will be notified through the following methods:
1. Publish update prompts in a prominent position on the service interface
2. Send system notifications to registered users
3. Publicize the latest version on the official website
Major Changes Will Be Publicized for Public Comment 30 Days in Advance
Dispute Resolution
If there is a dispute regarding the processing of personal information, both parties should resolve it through friendly negotiation.
Contact Information
Email: marketrd@vqwrn.com