RETURN POLICY

Return Period

You have 30 days to return your purchase. After that, we cannot offer a refund or exchange.

Eligibility for Returns

To be eligible for a return, your item must be:

Unused and in the same condition as when received
In the original packaging
Non-Returnable Items

The following items cannot be returned:

Perishable goods (food, flowers, magazines)
Intimate or sanitary products
Hazardous or flammable materials
Proof of Purchase

A receipt or proof of purchase is required for returns.

Refund Process
To get a refund:

Return the item to our warehouse.
Once we inspect it, we’ll notify you via email.
If approved, a refund will be issued to your original payment method within a few days.
Shipping Costs

You’re responsible for return shipping costs unless we sent the wrong item.

Incorrect Address

We’re not responsible for incorrect addresses. You can update your address within 12 hours of placing an order.

Late or Missing Refunds
If you haven’t received your refund:

Check your bank or credit card statement.
Contact your bank or credit card company.
If you still haven’t received it, contact us at marketrd@vqwrn.com.

Sale Items
Sale items are non-refundable.

Exchanges
We only offer exchanges for damaged or defective items. To exchange, email marketrd@vqwrn.com.